Reducing non-attendance at outpatient clinics

Understanding non-attendance in outpatient paediatric clinics.

Outpatient clinic appointments are often not kept. There has been little study of the reasons for this, but failure to attend may affect future health. Our study was based on the children's outpatient department of a large inner city district general hospital. The parents of 34 children who had failed to keep appointments and of 12 who did attend were interviewed in depth and the appointment sy...

Patient characteristics affecting attendance at general outpatient clinics.

A study was carried out to identify the characteristics of children who do not attend appointments at general outpatient clinics. Over six months, 359 children who had an appointment at a general clinic were studied using a questionnaire given to parents (74% response rate) and by inspection of case notes. Based on their first appointment in the study period, children were divided into 'attende...

Methods to reduce outpatient non-attendance.

Non-attendance reduces clinic and provider productivity and efficiency, compromises access and increases cost of health care. This systematic review of the English language literature (November 1999-November 2009) compares telephone, mail, text/short message service, electronic mail and open-access scheduling to determine which is best at reducing outpatient non-attendance and providing net fin...

E-Health at Outpatient Clinics in Uganda

impact of telephone reminders on attendance rate at paediatric clinics

conclusions our results validate that telephonic confirmation of clinic appointment plays a significant role in reducing the nar in paediatric out-patient clinic setting. patients and methods nar was reviewed for 6 months (february-july 2013) and compared with the nar for similar duration in 2014 (before and after implementation of telephone reminders). within 2014 data, comparison was also mad...